Search for a school in your area to further your education and expertise.
Search our job profile database to find the career of your dreams.
Search our database of over 15,000 job postings.
|Job Title:|| |
Restaurant Manager - Los Angeles Airport Marriott (12000R9D)
|Job Ref:|| |
Restaurant / Food Service
|Job Type:|| |
|Region | Metro Area:|| |
California - Los Angeles | LA County
|Post Code:|| |
|Post Date:|| |
Are you ready to explore new challenges?
At Marriott we can make it happen – with opportunities for building new skills, co-workers who share your enthusiasm and clear career paths that offer experience for growth and promotion. Whether you are a seasoned hospitality professional or just beginning to plan your career, we invite you to discover Marriott.
The Los Angeles Airport Marriott, located at 5855 W. Century Blvd is currently hiring for a Restaurant Manager
Responsibilities include: The Los Angeles Airport Marriott, located at 5855 West Century Boulevard is currently hiring for an RESTAURANT MANAGER to join their team overseeing Latitude 33 and In-room dining.
Our ideal candidate will have:
- previous leadership experience in a hotel
- currently be an Assistant Restaurant Manager or a Restaurant Manager
- previous training experience
- proven customer relations skills and be exceptionally comfortable interacting with guests
- a hands on leadership style, know how to coach and counsel staff, and lead by example
Area of responsibility includes Latitude 33 and In-room dining. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
Education and Experience
•High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
•2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
•Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
•Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
•Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
•Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
•Encourages and builds mutual trust, respect, and cooperation among team members.
•Serves as a role model to demonstrate appropriate behaviors.
•Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
•Develops specific goals and plans to prioritize, organize, and accomplish your work.
•Ensures and maintains the productivity level of employees.
•Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
•Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
•Ensures compliance with all applicable laws and regulations.
•Ensures compliance with food handling and sanitation standards.
•Ensures staff understands local, state and Federal liquor laws.
•Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
•Establishes guidelines so employees understand expectations and parameters.
•Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
•Provides services that are above and beyond for customer satisfaction and retention.
•Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
•Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
•Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
•Empowers employees to provide excellent customer service.
•Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
•Handles guest problems and complaints.
•Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
•Ensures corrective action is taken to continuously improve service results.
•Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
•Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Managing and Conducting Human Resource Activities
•Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
•Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
•Ensures employees are treated fairly and equitably. Strives to improve employee retention.
•Ensures employees receive on-going training to understand guest expectations.
•Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
•Strives to improve service performance.
•Ensures recognition is taking place across areas of responsibility.
•Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
•Analyzes information and evaluating results to choose the best solution and solve problems.
•Assists servers and hosts on the floor during meal periods and high demand times.
•Recognizes good quality products and presentations.
•Supervises daily shift operations in absence of Assistant Restaurant Manager.
•Oversees the financial aspects of the department including purchasing and payment of invoices.
Begin your journey: www.marriott.com/careers
To apply for this job, please go to www.marriott.com/careers and click on the "Apply Now". Then under "Management Positions Worldwide", enter Job Opening number “ 12000R9D" . The job is listed as “Restaurant Manager". If you are interested in applying, you will need to register on the site and create a "User Name" and “Password”. Applications are available in French and Spanish.
Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc., and LatinaStyle magazine among others. FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For”, for the twelfth consecutive year.
Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.
To apply for this job you need a free candidate account, click here for info.