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Assistant Restaurant Manager (NE) - Los Angeles Airport Marriott (12000R9E)
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Restaurant / Food Service
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California - Los Angeles | LA County
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Are you ready to explore new challenges?
At Marriott we can make it happen – with opportunities for building new skills, co-workers who share your enthusiasm and clear career paths that offer experience for growth and promotion. Whether you are a seasoned hospitality professional or just beginning to plan your career, we invite you to discover Marriott.
The Los Angeles Airport Marriott, located at 5855 W. Century Blvd.,
Responsibilities include: Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.
Education and Experience
•High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
•2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
Assisting in Management of Restaurant Team:
•Handles employee questions and concerns.
•Monitors employees to ensure performance expectations are met.
•Provides feedback to employees based on observation of service behaviors.
•Assists in supervising daily shift operations.
•Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
•Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Day-to-Day Restaurant Operations:
•Ensures all employees have proper supplies, equipment and uniforms.
•Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
•Assists in ensuring compliance with all restaurant policies, standards and procedures.
•Monitors alcohol beverage service in compliance with local laws.
•Assists in achieving or exceeding budgeted goals.
•Performs all duties of restaurant employees and related departments as necessary.
•Opens and closes restaurant shifts.
Providing Exceptional Customer Service:
•Interacts with guests to obtain feedback on product quality and service levels.
•Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
•Encourages employees to provide excellent customer service within guidelines.
•Handles guest problems and complaints, seeking assistance from supervisor as necessary.
•Strives to improve service performance.
•Sets a positive example for guest relations.
•Assists in the review of comment cards and guest satisfaction results with employees.
•Meets and greets guests.
Assisting in Human Resource Activities:
•Supervises on-going training initiatives.
•Uses all available on the job training tools for employees.
•Communicates performance expectations in accordance with job descriptions for each position.
•Coaches and counsels employees regarding performance on an on-going basis.
Begin your journey: www.marriott.com/careers
To apply for this job, please go to www.marriott.com/careers and click on the "Apply Now". Then under "Management Positions Worldwide", enter Job Opening number “12000R9E". The job is listed as “Assistant Restaurant Manager (NE)". If you are interested in applying, you will need to register on the site and create a "User Name" and “Password”. Applications are available in French and Spanish.
Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc., and LatinaStyle magazine among others. FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For”, for the twelfth consecutive year.
Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.
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