IT Campaign Programmer
Date Posted [Nov-03-09] (ID: 98777)
Focus Services, Inc. is seeking a programmer to join our expanding company. We are seeking a full-time employee who will be primarily responsible for maintaining/developing code, working with databases, and generating reports.
Responsibilities
As a Focus Services programmer, you will:
- Create, test and maintain program code used by call center agents for scripting and collecting customer information.
- Create, test and maintain reports used internally for measuring performance.
- Create, test and maintain custom reports and data requirements as requested by clients.
- Communicate and coordinate with Focus Operations Directors.
- Communicate with Focus clients regarding data, reporting, or other requests pertaining to the call center campaigns.
- Provide general programming assistance to other Focus Services programmers/projects as may be needed.
Requirements:
Education: Bachelor degree in Computer Science or Information Systems or equivalent work experience.
Experience with:
- Microsoft SQL Server, T-SQL
- Visual Studio
- Visual Basic .NET and ADO.NET
Experience with the following is desirable but not required:
- SQL Server Reporting Services
- Microsoft Visual FoxPro
- C# .NET
- ASP .NET
- MS Word, MS Excel, MS Exchange
- Telephony equipment, ACD systems, predictive dialers
The programmer should also possess the following traits:
- Enjoy working with others in a team atmosphere.
- Prefer a small-business, fast paced working environment.
- Enjoy maintaining/enhancing code to meet changing customer/industry needs
- Have a “customer-service” orientation
If you are interested in this opportunity, please email your cover letter and resume to: johanna.jorgenson@focusservices.com
