Position: Bilingual Sales Coordinator
Department: Sales Operations
Location: Atlanta, Georgia
Position Type: Full Time
Responsibilities:
Account Management
- Point of contact for National Accounts escalations
- Work with clients to handle problem resolution and delivery within established time lines
- Liaise with all departments to see escalation through to resolution
- Liaise with National Account and individual contacts on a regular (SLA determined) basis
- Document correspondence with and provide necessary reports to National Accounts and Executive teams
Sales
- Work with Sales team to include SC, SE and assigned RSM’s
- Gather and facilitate sales strategy, procedure and process information to and from sales teams to Sales Operations, and all other necessary departments
- Fielding incoming calls/emails from potential prospects & qualifying/assigning to RSM or passing to other teams
- Assisting SE’s and RSM’s in qualifying/reporting of data
Administration
- Utilize and manage (including administrator to) various internal resources/programs: CRM tools, Synapse, Navision, CTS, Intranet, Solar, MS Office programs
- Training and offering refresher courses to sales staff
- Preparing weekly status reports and communicating sales status with VP by providing updates, breaking down numbers, etc.
- Prepare contracts, RFP’s and customized proposals and follow up on their receipt to individual groups
- Accurately pull all details of sales for regular reports
Coordinating and Scheduling
- General coordination of all sales activity for region including monitoring pipeline and processing sales
- Assist in special projects
- Provide direction and support for incoming inquiries to sales team and other departments
- Must be fluent in Spanish and English
- Highly organized and detail oriented
- Ability to handle multiple projects and duties effectively
- Understands the importance of team work
- Excellent written and verbal communication skills
- Successful completion of post secondary diploma or degree preferred
- Strong computer and time management skills (MS Office, internal tools)
- Technical knowledge pertaining to high speed internet services or knowledge of the hospitality industry considered an asset
- Limited travel may be required
How to Apply:
Please send your resume and cover letter including salary expectations to: careers@guest-tek.com
We thank all interested applicants. However, only qualified candidates will be contacted. Must be legally eligible to work in the US. No agency calls please.
Guest-Tek delivers wireless and wired broadband visitor-based networking (VBN) solutions to businesses serving mobile users. Our products provide fast and easy plug-and-play Internet access to end users. Through our superior implementation and support services, our partners gain a sustainable competitive edge.
To learn more about Guest-Tek, please visit http://www.guest-tek.com
