Part Time & Full Time - Housekeeper
Multiple openings for both Part Time and Full Time associates.
Variety of schedules are available within our service hours: Monday-Friday 7:00 am - 8:00 pm & Saturday 8:00 am - 6:00 pm.
Competitive pay: $12.50 per hour + tips & incentives
Reporting to the District Manager, the Housekeeper role provides services to residents according to company standards. While providing cleaning services in resident homes, this position is responsible for effective communication with residents and delivering an excellent experience.
Deliver memorable interactions with all residents by being friendly, answering questions and being helpful
Provide exemplary cleaning experience to residents
Understand special cleaning requests and preferences of each resident
Build a strong rapport with each client so they welcome you back
Ensure nothing is missed by cleaning the room at the end furthest from the main door
Dust and polish every surface, including tables, dressers, televisions and headboards
Clean and sanitize bathrooms from top to bottom, usually starting with the mirror
Clean rugs, carpets, upholstered furniture, and/or draperies using vacuum or other cleaners
Clean and sanitize kitchen from top to bottom and load dishes into dishwasher.
Empty wastebaskets and take trash to the compactor
Sweep, vacuum and/or mop entire home just prior to leaving the unit
Ensure all tasks in the cleaning checklist have been performed prior to leaving the unit
Perform rotation cleaning including carpet shampooing, deep cleaning, wipe ceiling fans, window washing etc.
Maintain safety standards by wearing gloves and practicing proper lifting techniques
Ensure security of resident homes and privacy of residents while entering, cleaning and exiting the home
Communicate to Resident Concierge and Resident once home cleaning is complete
May be asked to perform other amenity services
Must have a commitment
to service excellence with a friendly and positive attitude
Must have good interpersonal skills
Able to keep up with the physical demands of being on your feet and walking for much of the day
Must have excellent knowledge on how to use cleaning supplies
Must have excellent knowledge in cleaning techniques for all areas of the home
Must be able to lift at least 25 pounds
Able to cope with inclement weather (rain, snow, cold, or heat wave)
Attention to detail and quality
Ability to take direction, be reliable, work productively on one’s own and adhere to a schedule
Own an iPhone with IOS 9 or newer or Android 6 or newer
Comfortable with downloading and using mobile apps
Wants to be part of a fun and growing company
Education & Experience Requirements
2+ years experience in cleaning rooms or homes
Experience as a room attendant in a hotel is a plus
Must be able to provide a reference