Training Specialist – Train dealers and or trainers on products and services related to diesel and automotive engines within the marine and marine commercial segments; coordinate with management to ascertain needs and focus for development of curriculum and delivery of instructor led training for internal and external audiences; provide leadership, direction and support for interim or contract instructors; developing and maintaining a high level of technical proficiency with our products; design, develop and implement lesson plans and curriculum, which works in conjunction with e-learning materials, to enhance the knowledge and competency of service personnel in the industry; schedule, post and follow up on instructor led classes within the learning management system (LMS) for area of responsibility; develop and maintain critical support information on the partner network product training website that will help technicians in their daily tasks to diagnose and repair our products; ensure that updated product information, proper repair procedures, parts information, etc. Is incorporated in all course(s) curriculum; provide information to assist publications personnel in development of new technical manuals and instruction when appropriate; prepare remote Volvo Penta schools and contract training locations for training courses; ensure proper inventory of training engines, handouts, equipment and tools; assist contract or interim training personnel in developing a positive and rewarding training experience at all locations; attend contract trainer or interim trainer sessions when possible to audit their performance and providing guidance to improve performance as appropriate; assist Volvo Penta technical support on the phones when requested during peak season; visit distributors and dealer locations on request to support dealer development; assist in analyzing product performance issues, warranty, sales, parts or procedures; support, participate and implement train the trainer programs, delivering a positive reference to products, and a forum for information prior to product release dates as warranted and available, both in the U.S. and in Sweden; serve as a liaison in the integration of trainings in south America and North America.
Requirements: Bachelor's or foreign degree equivalent in engineering and 3 years of experience in the job offered or 3 years of experience with marine leisure and marine commercial engines. Special skills - 3 years of experience with troubleshooting, repair, overhaul and installation of marine products and 3 years of automotive and diesel engine experience. Frequent domestic and international travel required.
Worksite Location - Volvo Penta of the Americas, 1300 Volvo Penta Drive, Chesapeake, VA 23320.
Apply by mail: HR, Volvo Penta of the Americas, 1300 Volvo Penta Drive, Chesapeake, VA 23320